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Cancellation Policy

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We require 24 hours' notice for appointment cancellations to offer the allocated time to others. Cancellation within 24 hours' is subject to the full session fee.


We understand emergencies may arise; please contact us as soon as possible if you cannot attend your appointment.

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The APS recommended cancellation fees are:

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0-24 hours notice: Full fee
24-48 hours notice: 50% of fee
48 hours - 7 days notice: 25% of fee

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